Universal Inbox
Calls, texts, emails, DMs, and chat — all tied to the right contact, deal, and team member.
Emails, SMS, calls, chat, WhatsApp, and social DMs all show up in a single feed. Every interaction is tied to the contact record — so you respond with full context, not blind replies.
Messages instantly land with the right teammate based on channel, tags, or pipeline stage. No more manual triage, no more missed handoffs.
On desktop, mobile, or in-app, your team can reply in real time with templates, voice notes, call transcripts, and AI-suggested responses. Faster replies without bottlenecks.
Tag teammates, leave notes, and hand off threads seamlessly. Internal ops and frontline comms finally work in the same stream — no messy relays, no lost context.
Every message is logged inside deals and contact history. Replies trigger workflows, update records, and keep follow-up moving automatically. Nothing slips through the cracks.
SMS, Email, Phone Integration
Live Chat + Chat Widget
Facebook / IG / WhatsApp DMs
Voicemail Transcripts
AI Response & Suggestions
Internal Notes & Mentions
Multi-Agent Support
Contact & Deal Linking
Read Receipts & Response History
Unified Search Across Channels
Mobile App Notifications
CRM & Pipeline Sync
Whether you're managing leads, closing deals, or following up on service issues, Universal Inbox gives you the visibility and control to act fast—and actually collaborate.
No more duplicate replies, missed follow-ups, or black holes in the customer journey. With RevMax Universal Inbox, your team actually works as one — and your customers feel it.